Shipping policy
We only ship within Canada. Please allow 1 business day to process your order. Expect an email within one day to let you know your order is on the way.
STORE PICKUP
Orders can be picked up daily from 9 am. An email will be sent when your order is ready for pickup.
28 Milord’s Arm Road (Stanhope)
Box 63 site 2
Lewisporte, Newfoundland and Labrador
A0G 3A0
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available on the DRL route at https://drl-lr.com/schedule-and-fares/. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.
A flat rate shipping fee of $25 applies to all local delivery orders.
DOMESTIC SHIPPING RATES
Shipping charges for your order will be calculated based on order weight and displayed at checkout. The shipping time is 3 to 9 business days.
- Orders up to 7 kg: $40
- Orders 7–15 kg: $50
Your order may be subject to taxes, which are incurred once a shipment reaches your destination. Aurora Equipment Sales is not responsible for these charges if they are applied and are your responsibility as the customer.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@auroraequipmentsales.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will do our best to find a satisfactory solution.
If you have any further questions, please contact us at info@auroraequipmentsales.ca.
Please refer to our Refund Policy for detailed information about options and procedures for returning your order.